Frequently Asked Questions
How often will I get this box?
This is a monthly subscription, so you will receive this every month.
Our cut off point to order that months box is the 17th of the month. If you have ordered after the 17th (midnight) you will receive the next months box. We dispatch our boxes between the 20th & 25th of each month, Once your box has been shipped you will be emailed with your tracker number, you will receive your box in the post within 1-3 working days after shipment date.
PLEASE NOTE: if you have NOT received your box after 7 working days from your shipment date please contact us as if your box is lost we can open a lost parcels claim with our courier and get it resolved asap, if you don't contact us within 28 days then we cannot issue a refund.
What is Love Beauty?
Love Beauty is a monthly beauty subscription service. Amazing full sized beauty products in a stunning snap shut box. Our Products are selected on a theme bases each month. The content and theme of the boxes are a surprise each month.
How much does the subscription box cost?
We have 3 different boxes to choose from.
Love Beauty Premium Box is £14.99 and you will receive 5 full size beauty products.
Love Beauty Luxury Box is £24.99 and you will receive 10 full size beauty products.
Love Beauty Makeup Addict Box is £34.99 and you will receive 15 full size beauty products.
Payments will be taken from your account on the 1st of each month. If the payment fails our system will try again after 7 days, if payment is not received your subscription will be cancelled.
Am I Tied Into A Contract Or Any Commitments?
Certainly not!, you can cancel at ANY time.
Please note: If you want to cancel your subscription and want a refund before you box has been dispatched please email us at firstname.lastname@example.org and we can issue a refund for you. You can cancel your subscription yourself at anytime via the my account section of your account but you will need to contact us should you need a refund. Refunds can not be issued once your box has been shipped.
Not Happy With Your Box?
If you have received your box and are not happy with it please email us at email@example.com so we can resolve any issues, We are always here to help.
If you have signed up and changed your mind you MUST email us so we can cancel and refund you before your box is shipped.